A new service dedicated to the English speaking community of Luxembourg has been launched this year by Kanner Jungend Telephon (KaJuTel) . The online help service will answer any questions big or small regarding parenting in Luxembourg. Whether you need information, advice or just someone to listen to you, the service is anonymous and completely confidential. Parents can access the service via the KaJuTel website: www.kjt.lu.
Kanner Jugend Telefon (KaJuTel) is an official member of Child Helpline International (CHI) providing support for families in Luxembourg for past 23 years. KaJuTel’s main values are simple, yet essential: anonymity, confidentiality, self-determination, openness, respect and tolerance.
Over the past few years, the English-speaking residents of Luxembourg have increased significantly due to the number of international enterprises establishing in Luxembourg. Consequently, KaJuTel has seen an increase in the need for support particularly amongst the English-speaking community.
As a result of this , the KaJuTel team developed this concept in 2012 by conducting a survey to assess the need. The survey results indicated that both the general English-speaking community, and the English-speaking institutions were in a great need of services offered in English.
We are asking members of the English speaking community to spread the word about this service. It is important that every parent in need is aware of this support and is confident to use it. We also encourage everyone to try it out, so they can recommend it to others. All users of the service are asked to create a nickname so that they remain anonymous.
The Online Help service will be extended to children and youths in July 2015.
A leaflet advertising the service can be downloaded here.
If you have any questions about the service or would like to make a donation, or order publicity material for your workplace, school or another organisation please contact Barbara Gorges –Wagner.
Photo: Sjoerd Lammers street photography/flickr (file)